The JTB Way

About JTB

Multicultural Communication Business

Our Philosophy

Through creation of multicultural human exchange contribute to harmony and understanding throughout the global society.

Our Promise

JTB Group mission is to bring satisfying and joyful experiences to customers through creation of opportunities providing multicultural exchange and understanding with people, nature and history in the global environment based on 100 years of serving customers with the objective to enhance their lifestyle quality.

Brand Slogan

Perfect moments, always

Our commitment to always be by our customers’ side, to help plan and create perfect moments that move and satisfy.

Our Values

Pursuit of Customer Satisfaction

We continue challenging ourselves to become the No. 1 company in customer satisfaction by accurately perceiving our customers’ broad-ranging needs and offering value that exceeds their expectations.

      

Our Values

Responsibility to Shareholders

Through constant reform of our operations, we are endeavoring to increase corporate value to meet shareholders’ expectations.

      

Our Values

Mutual Prosperity Together with Our Business Partners

Through a commitment to open and fair dealings with our business partners, we are striving to ensure mutual prosperity.

      

Our Values

Realization of Self-Restraint and Creative Human Resources

A variety of employees are “human resources” that enthusiastically display their abilities and individuality and thus are continually creating new value.

      

Our Values

Contribution to Society

Through the pursuit of fair and transparent corporate activities, by expanding our interaction with the community at large, we are contributing to the development of local communities.

      

Our Values

Treasuring Natural Resources

We treasure irreplaceable resources on earth, such as the natural environment, historical heritages and cultures nurtured by people.

      

JTB Group Code

We promise that in practicing The JTB Way we consider fairness as important and build trustworthy relationships with society. Specifically, we will observe the following:

We shall comply with all applicable laws and social codes and conduct business activities in a fair and transparent manner.

        

JTB Group Code

We promise that in practicing The JTB Way we consider fairness as important and build trustworthy relationships with society. Specifically, we will observe the following:

We shall ensure that from the customers’ perspective all business dealings are open and honest.

        

JTB Group Code

We promise that in practicing The JTB Way we consider fairness as important and build trustworthy relationships with society. Specifically, we will observe the following:

We shall deepen cooperation with our business partners through transparent, open, and honest dealings.

        

JTB Group Code

We promise that in practicing The JTB Way we consider fairness as important and build trustworthy relationships with society. Specifically, we will observe the following:

We shall compete openly and honestly with competitors.

        

JTB Group Code

We promise that in practicing The JTB Way we consider fairness as important and build trustworthy relationships with society. Specifically, we will observe the following:

We shall meet shareholders’ expectations by disclosing information quickly, accurately and fairly and returning them appropriate profits.

        

JTB Group Code

We promise that in practicing The JTB Way we consider fairness as important and build trustworthy relationships with society. Specifically, we will observe the following:

As a good corporate citizen, we shall contribute to the sustainable development of society and to the preservation of the environment and natural resources.

        

JTB Group Code

We promise that in practicing The JTB Way we consider fairness as important and build trustworthy relationships with society. Specifically, we will observe the following:

We shall regard ourselves as employees who take it upon themselves to demonstrate responsibility for our activities and who contribute to society.

        

JTB Group Code

We promise that in practicing The JTB Way we consider fairness as important and build trustworthy relationships with society. Specifically, we will observe the following:

We shall build an energetic corporate culture that is founded on fairness and in which we can work pleasantly.

        

Business Domain

Multicultural Communication Business

Creation of multicultural exchange and global experience providing opportunities and experience of excitement and joy through our unique products, services, acquired intelligence and advanced systems.

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